Unit Leadership
Operations Manager Excellence
Driving Daily Operational Execution
Modules
The unit-altitude operating system: the daily rhythm, KPIs your crew can move, the constraint on your own floor, the backlog tail, and your 90-day execution plan — eight self-directed modules built on Operations Manager Excellence.
- 1 The Operations Manager Mandate Free preview
- 2 Connecting the Unit to the Strategy 🔒
- 3 The Daily Operating Rhythm 🔒
- 4 KPIs, Boards and Decision Discipline 🔒
- 5 Capacity, Constraints and the Backlog 🔒
- 6 Problem Solving That Sticks 🔒
- 7 Leading the Team Through Change 🔒
- 8 Your 90-Day Execution Plan 🔒
Resources
- Operations Manager Excellence — sample module Sample
- OM Excellence — Participant Workbook 🔒
- OM Excellence — Slide Deck 🔒
- Northgate Unit — Case Pack 🔒
Downloads are licensed for your personal professional use and are logged.
Unlock the full course
You can explore the preview module free. Enter your cohort access code to unlock all modules, evaluations, resources and your certificate.
Prefer the workshop or the books?
This self-directed course complements the facilitated programme and the published books.
Who it's for
Operations managers, plant and department managers, service-delivery and field-operations unit leaders — the leaders who own a P&L line, a floor, a desk or a territory and answer for it weekly.